Refund policy

At The Onna Affect, all sales are final.

Due to the nature of our products, we do not accept returns, exchanges, or offer refunds once an order has been placed.

Please review your order carefully before completing your purchase, including product details, sizing, shipping information, and customization requests if applicable.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at Onnaaffect@gmail.com with:

• Your order number
• Photos of the item and packaging
• A description of the issue

We will review the issue and determine an appropriate resolution if applicable.

Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

Order Cancellations

Orders cannot be canceled or modified after they have been submitted.

By purchasing from our store, you acknowledge and agree to this policy.